Privacy Policy
Last updated: 2 September 2026
Noela Body (“Noela body,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly and transparently.
Noela Body is owned and operated by Mellow Haus LLC, with business operations in Australia.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit noelabody.com, purchase our products, contact us, interact with our marketing, or otherwise use our services.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
Depending on how you interact with Noela Body, we may collect the following types of information:
Information you provide directly
This may include:
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Your name
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Email address
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Phone number
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Billing address
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Shipping address
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Order and purchase information
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Account information
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Product reviews and feedback
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Customer support enquiries and communications
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Marketing preferences
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Information you provide when entering a promotion, survey or giveaway
Payment information
Payments are processed through Shopify and/or third-party payment providers.
We generally do not directly receive or store your complete payment card details. Payment providers may collect information such as your card number, billing information and transaction details in accordance with their own privacy policies and security practices.
Information collected automatically
When you browse our website, certain information may be collected automatically, including:
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IP address
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Browser and device type
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Operating system
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Device identifiers
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Pages viewed
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Products viewed
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Referring website or source
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Date and time of visits
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Shopping cart activity
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Checkout activity
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Purchase activity
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Interactions with advertisements
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Cookie and similar technology identifiers
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General location information derived from your device or IP address
We may collect this information using cookies, pixels, analytics tools and similar technologies.
2. How We Collect Personal Information
We may collect personal information:
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directly from you when you place an order
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when you create an account
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when you subscribe to our emails or VIP communications
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when you contact customer support
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when you submit a form
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when you leave a review
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automatically when you browse or interact with our website
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through cookies, pixels and similar technologies
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from payment, shipping and fulfilment providers
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from advertising and analytics platforms
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from social media platforms when you interact with Movaire
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from service providers that assist us in operating our business
3. How We Use Your Personal Information
We may use your personal information to:
Process and fulfil orders
This includes:
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processing payments
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confirming purchases
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arranging shipping and delivery
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providing tracking information
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processing returns, refunds and warranty requests
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communicating with you about your order
Provide customer support
We may use your information to:
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respond to questions
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troubleshoot product issues
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assist with returns or warranty claims
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provide styling or product guidance
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manage customer service conversations
Improve our website and products
We may use information to:
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understand how customers use our website
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improve website functionality
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analyse product performance
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identify common customer questions
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improve our products and services
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understand customer preferences
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improve the shopping experience
Marketing and advertising
Where permitted by law and based on your preferences or consent where required, we may use your information to:
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send marketing emails or messages
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provide product updates
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notify you about launches and promotions
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personalise content
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measure advertising performance
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create advertising audiences
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display advertising that may be more relevant to you
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understand how customers interact with our advertisements
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Security, fraud prevention and legal compliance
We may also use information to:
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detect and prevent fraud
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protect our website and customers
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investigate suspicious activity
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enforce our terms and policies
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comply with applicable laws
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respond to lawful requests from authorities
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establish, exercise or defend legal claims
4. Shopify
Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.
Shopify processes certain personal information when you browse our store, place an order, use Shop or Shop Pay, or otherwise interact with Shopify-powered services.
Shopify may process information including contact information, device information, shopping activity, transaction information and payment information.
You can learn more about how Shopify processes consumer information in the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers
5. Cookies and Tracking Technologies
Movaire and our service providers may use cookies, pixels, tags and similar technologies.
These technologies may be used to:
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keep the website functioning correctly
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remember your preferences
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maintain your shopping cart
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understand website traffic
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measure website performance
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analyse browsing behaviour
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measure advertising effectiveness
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personalise advertising
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prevent fraud and improve security
Some cookies are necessary for our website to function. Others may be used for analytics, personalisation or advertising.
Where required by applicable law, non-essential cookies and tracking technologies will only be used after obtaining the appropriate consent.
You may be able to manage your cookie preferences through the cookie settings available on our website or through your browser settings.
Disabling certain cookies may affect some website features.
6. Advertising and Meta Pixel
We may use advertising technologies provided by third parties, including Meta Platforms, to understand how visitors interact with our website and to measure and improve advertising campaigns.
For example, the Meta Pixel may collect information about activities such as:
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visiting our website
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viewing products
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adding products to a cart
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beginning checkout
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completing a purchase
Information may be associated with identifiers such as cookies, IP addresses, devices or advertising identifiers.
These providers may use information in accordance with their own privacy policies.
We do not sell your personal information for money.
However, certain privacy laws use broad definitions of “sale,” “sharing,” or “targeted advertising.” As a result, some uses of advertising cookies or pixels may be considered the sale or sharing of personal information under applicable law.
Where required, we provide customers with the ability to opt out of these activities through our privacy and cookie controls.
7. When We Share Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business.
These may include:
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Shopify
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payment processors
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fulfilment partners
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shipping carriers
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order-tracking providers
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customer service providers
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CRM providers
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email and SMS marketing providers
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website hosting and technology providers
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analytics providers
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advertising platforms
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fraud-prevention and security providers
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professional advisers such as accountants, lawyers or insurers
We may also disclose personal information:
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where required by law
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in response to valid legal processes
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to protect our legal rights
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to investigate fraud or security issues
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in connection with a merger, acquisition, financing, restructuring or sale of all or part of our business
We require service providers to process information for legitimate business purposes and subject to applicable legal and contractual obligations.
8. International Data Transfers
Movaire operates across Australia and the United States and uses technology and service providers that may process information in other countries.
Your personal information may therefore be transferred to, accessed from, or stored outside the country in which you live, including in the United States, Australia, Canada, and other countries in which our service providers operate.
Privacy and data protection laws may differ between countries.
Where required by applicable law, we take reasonable steps to ensure appropriate safeguards are used when personal information is transferred internationally.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
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fulfil orders
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provide customer service
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maintain business and transaction records
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comply with tax, accounting and legal requirements
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manage warranty and return obligations
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prevent fraud
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resolve disputes
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enforce agreements
Retention periods may vary depending on the type of information and applicable legal requirements.
When information is no longer reasonably required, we may delete, de-identify or securely dispose of it, subject to our legal obligations.
10. How We Protect Personal Information
We take reasonable administrative, organisational and technical measures designed to protect personal information against:
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loss
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misuse
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unauthorised access
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unauthorised disclosure
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alteration
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destruction
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of any account credentials associated with your Movaire account.
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
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request access to personal information we hold about you
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request correction of inaccurate information
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request deletion of certain information
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withdraw consent where processing relies on consent
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object to or restrict certain uses of your information
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request a copy of certain information in a portable format
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opt out of marketing communications
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opt out of certain targeted advertising
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opt out of the sale or sharing of personal information where applicable
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lodge a complaint with an applicable privacy regulator
We will not unlawfully discriminate against you for exercising applicable privacy rights.
Some requests may be subject to legal exceptions or identity-verification requirements.
To exercise a privacy right, contact:
Please include enough information for us to understand and respond to your request. We may need to verify your identity before processing certain requests.
12. Australian Customers
Where the Privacy Act 1988 (Cth) and Australian Privacy Principles apply to our handling of personal information, we manage personal information in accordance with those requirements.
Australian customers may request access to or correction of personal information we hold about them by contacting us.
If you believe we have mishandled your personal information, please contact us first at:
We will review your complaint and respond within a reasonable period.
If you are not satisfied with our response and the Australian Privacy Principles apply to the matter, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).
13. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on your location and whether the relevant law applies to Movaire, these may include rights to:
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know or access personal information collected about you
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request deletion
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request correction
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obtain a portable copy of certain information
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opt out of targeted advertising
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opt out of certain sales or sharing of personal information
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limit certain uses of sensitive personal information
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appeal certain decisions relating to privacy requests
Where applicable, these rights may be exercised through our website privacy controls or by contacting:
14. Email and SMS Marketing
If you subscribe to Movaire marketing communications, we may send you information about:
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products
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styling tips
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tutorials
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launches
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promotions
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special offers
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VIP benefits
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other Movaire updates
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Where SMS marketing is offered, you may opt out using the instructions provided in the relevant message.
Opting out of marketing does not prevent us from sending transactional communications relating to purchases, shipping, returns, warranties or customer service.
15. Third-Party Websites
Our website may contain links to third-party websites, social media platforms or services.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
16. Social Media
When you interact with Movaire through platforms such as Instagram, Facebook, TikTok, Pinterest or YouTube, those platforms may independently collect and process information about you.
Their handling of your information is governed by their respective privacy policies.
Information you choose to make public on social media may be visible to other users.
17. Children's Privacy
Our website and products are not directed specifically toward children.
We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.
If you believe a child has provided personal information to us improperly, please contact us at support@noelabody.com so we can review the matter.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
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changes to our business practices
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new services or technologies
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changes to our service providers
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legal or regulatory requirements
When we make changes, we will update the Last updated date at the top of this page.
Where required by law, we may provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or would like to make a privacy complaint, please contact us:
Noela Body
Owned and operated by Mellow Haus LLC
Website: noelabody.com
Email: support@noelabody.com